Keynote: Usability Guides and their use (mandatory or voluntary) comparing Denmark, Portugal, UK, US and others
Morten is an EGOV Advisor at Operating Unit on Policy-Driven Electronic Governance at UNU-EGOV in Portugal. His focus includes ICT facilitated administrative burden reduction, public service delivery, online usability and personalization, public service delivery ecosystems and one-stop-portal design and usability tests. Other work includes development and evaluation (Armenia, Albania, Faroe Islands, Dubai, Georgia, Indonesia, Latvia, MENA region), institutional frameworks and performance management (Armenia, Albania, Faroe Islands, Latvia, Oman, Uganda). Other expertise in data reuse, eID management and PKI infrastructure and personalization of eServices (Armenia, Denmark, Faroe Islands, Latvia, US, Saudi Arabia).
Morten regularly conduct executive and university course training on eGovernment issues, the digital transformation of service production and delivery, disruptive technologies, innovation, smart nations, cities and communities and social media related issues in Europe, the Middle East and beyond.
Past employment includes the Danish Agency for Digitisation, Danish Technological Institute, Policy and Business Analysis, European Institute of Public Administration, Centre for the Development of Enterprise, European Commission DG DEVL and University of KwaZulu-Natal.